When it comes to transporting antiques, you can’t be more careful. We know better than anyone that each item is unique; it’s precisely that which makes them valuable, so any damage is undoable.
That is why we handle postage and packaging with the utmost care. We access each piece of furniture individually, taking into account its shape, size, fragility and distance of travel in order to find the best type of packaging and mode of transport. Through this, we ensure your item’s safe arrival in the same condition it left us, however long the journey.
However you decide to get your furniture home, do let us know as soon as possible, so that we can arrange its swift and safe transportation. And please don’t hesitate to contact us if you want to hear about any of these services in more detail – we’re always happy to talk them through with you, so you can be sure you’ve chosen the best option.
If for some unlikely reason you are not happy with your purchase, we offer a full refund policy. We only ask that you inform us by telephone or email within 48 hours of receiving your package, if you wish to return it. We will then arrange a courier to come and collect it, the cost of which will be deducted from your refund. The furniture must arrive back to us in the same condition that it left us.
We deem this to be an unlikely situation though and anticipate that you will be as delighted with your purchase as we are in seeing it safely sent to a new home.
Then, you can sit back and enjoy it.